ESG Strategy for Tourism & Hospitality
From Pacific island resorts to Antarctic expeditions, sustainable tourism isn't optional, it's the foundation of long-term success in an industry built on natural beauty and authentic experiences.
Tourism and hospitality operators face unique sustainability challenges. You're often located in the world's most fragile environments, coastal areas, islands, mountain regions, and wilderness destinations, where the impacts of climate change are most visible and urgent.
At the same time, your guests increasingly expect authentic sustainability. They want to know their visit contributes positively to local communities and ecosystems. ESG Strategy helps tourism and hospitality businesses turn these challenges into competitive advantages.
The Sustainability Challenge for Tourism
Tourism operators must balance commercial success with environmental stewardship and community impact.
Climate Vulnerability
Operating in destinations increasingly affected by extreme weather, rising seas, and changing ecosystems.
Waste and Circular Economy
Managing plastic waste, food waste, and single-use items, particularly in remote or island locations.
Guest Expectations
Meeting growing demand for authentic sustainability from conscious travellers and corporate clients.
Greenwashing Risk
Ensuring sustainability claims are credible and backed by genuine operational change.
How We Help Tourism & Hospitality Leaders
We embed sustainability into your operations, brand, and guest experience, creating genuine competitive advantage.
- Group-wide sustainability strategy development
- Carbon footprint measurement and reduction planning
- Waste management and circular economy solutions
- Staff training and sustainability culture programs
- Mentoring and coaching sustainability managers
- Fractional CSO (fCSO) to fill the sustainability leadership gap
- Guest engagement and experience integration
- Supplier sustainability assessment and uplift
- ESG governance and board-level reporting
- Corporate partnership facilitation for environmental outcomes
Tanoa Hotels: Pacific Sustainability Leadership
The Challenge
Tanoa Hotel Group operates across Fiji, Tonga, Samoa, and New Zealand, climate-vulnerable locations with limited recycling infrastructure. They needed a sustainability strategy addressing climate risk, plastic waste, and governance while enhancing the brand and guest experience.
Our Approach
As Fractional CSO, ESG Strategy developed a group-wide Sustainability Strategy, provided board and executive ESG briefings, recruited and mentored Tanoa's first regional Sustainability Manager, and facilitated a groundbreaking partnership with Coca-Cola Europacific Partners to remove and recycle plastic waste from remote island sites.
Results
- Group-wide Sustainability Strategy embedded across operations
- ESG governance embedded at board and executive level
- Internal sustainability capability built from the ground up
- Plastic waste now removed from remote Pacific islands via corporate partnership
- Tanoa recognised as a regional sustainability leader
"ESG Strategy's pragmatic and deeply engaged approach gave us invaluable insights and helped us take positive strides toward sustainable solutions."
Terra Nova Expeditions: Antarctic Sustainability
The Challenge
Terra Nova Expeditions delivers educational and tourism experiences across Antarctica and the Southern Ocean. Operating in one of the world's most pristine environments, they needed a credible sustainability strategy matching the scale of their ambition, and their responsibility to protect this fragile ecosystem.
Our Approach
As Fractional CSO, ESG Strategy designed a sustainability strategy aligned with Antarctic environmental protocols, created an onboard sustainability education program for travellers and school groups, and supported operational decisions around environmental impact and low-carbon planning. Lee Stewart, CEO of ESG Strategy, will serve as Co-Expedition Leader for Terra Nova's December 2026 Antarctic voyage.
Results
- Sustainability strategy embedded into operations and expedition planning
- Education program developed for climate science, conservation, and action
- Strengthened governance aligned with international environmental protocols
- Clear sustainability positioning integrated into marketing
- ESG Strategy leadership role confirmed for future expeditions
"Sustainability isn't just a compliance box for Terra Nova, it's the core of how we operate. ESG Strategy is helping us walk the talk in one of the most fragile environments on Earth."
Services for Tourism & Hospitality
Flexible engagement models designed for hotel groups, tour operators, and adventure tourism companies.
Fractional CSO (fCSO)
Embedded sustainability leadership for hotel groups, tour operators, and adventure tourism companies.
Sustainability Strategy
Comprehensive strategy aligned to your brand, destinations, and stakeholder expectations.
ESGenius Assessment
AI-powered ESG benchmark to understand your sustainability position and improvement opportunities.
Board & Executive Programs
ESG education and governance support for tourism and hospitality leadership teams.
Ready to Lead in Sustainable Tourism?
Whether you're a Pacific resort group, an adventure operator, or a boutique hotel, we can help you build sustainability into your competitive advantage.